Q. What is The Luvici Academy?

A . The Luvici Academy is an exclusive portal dedicated to gem and luxury enthusiasts, designed to satisfy their curiosity and inspire them to explore the exquisite world of fine gemstones, jewelry artistry, and timeless craftsmanship. It is our educational cornerstone — a place where history, science, and artistry converge to reveal the beauty, meaning, and legacy behind the world’s most exceptional jewels.

Q. What can I learn from The Luvici Academy?

A. Through editorial storytelling, cinematic videos, and detailed, rich images, The Luvici Academy offers insight into:

• 
  The origin and formation of gemstones deep within the Earth.
  
• 
  The art of cutting, polishing, and setting gems into breathtaking jewelry.
  
• 
  The cultural and historical significance of precious stones across empires, dynasties, and modern society.
  
• 
  The care, cleaning, and preservation of your fine jewelry pieces to maintain their everlasting brilliance.
  

Q. What is Gem Konnect?

A. Gem Konnect is a distinguished feature within The Luvici Academy, dedicated to exploring the intimate bond between gemstones and the extraordinary figures who adorned them — from royalty and legendary explorers to modern icons, celebrities, Legendary Jewelry designers & collectors, and other larger-than-life personalities

It’s a chronicle of fascination, tracing how these timeless treasures have influenced art, status, and culture through centuries of human history.

Q. How does The Luvici Academy celebrate craftsmanship?

A. Each gemstone undergoes a journey — from its formation in nature to its transformation into a masterpiece of luxury.

The Academy unveils this journey in meticulous detail:

• 
  How nature shapes each gem’s unique beauty.
  
• 
  How skilled artisans breathe life into rough stones through master cutting and polishing.
  
• 
  How visionary jewelers transform these creations into works of art that grace red carpets, royal ceremonies, and world galas.
  

This visual narrative is presented through 4K imagery and cinematic video storytelling, offering an intimate view into the soul of jewelry craftsmanship by the Maison.

Q. How can I learn to care for my jewelry?

A. At Luvici, we believe that caring for your jewelry is an art in itself.

The Maison's Luvici Academy provides expert guidance on:

• 
  Cleaning and maintenance routines.
  
• 
  Safe storage practices for different gemstones and metals.
  
• 
  Long-term preservation tips to protect brilliance and luster.
  

To complement this education, each of our cherished clients receives a complimentary Luvici Jewelry Care & Cleaning Kit, curated to preserve your treasures in pristine elegance.

Q. Who can access The Luvici Academy?

A. The Luvici Academy is open to all who appreciate beauty, luxury, Tech, knowledge, evolution of Jewelry, Bold, Imaginative, and relentless Ethereal Craftsmanship — from curious collectors and gem enthusiasts to seasoned connoisseurs and jewelry lovers around the world. The portal will also shine a spotlight on renowned jewelry designers from around the world and their extraordinary masterpieces — creations born through collaboration with the Maison Luvici's Bold, Surreal Artistic Visions.

This initiative stands as the Maison’s tribute to its visionary partners, whose artistry and innovation help shape some of the world’s most treasured and unique pieces. Together, we celebrate the seamless fusion of imagination and craftsmanship that transcends conventional luxury.

Through these collaborations, Luvici redefines excellence, reinforcing its position as a brand synonymous with rarity, authenticity, and superlative design. Each masterpiece becomes not merely an ornament but a testament to the boundless creativity and enduring beauty that distinguish the Luvici name. Gem Konnect offers an exclusive insight into the company’s ongoing initiatives, showcasing how Luvici is bridging the timeless world of gemstones with the innovations of emerging technologies — celebrating the harmony between heritage and modernity, artistry and advancement

-It’s more than a page; it’s a journey through the essence of luxury, available directly through our official website.

Q. How often is new content added?

A. Our editorial team continuously curates new, high-definition educational materials, including:

• 
  Gem history features.
  
• 
  Jewelry-making documentaries.
  
• 
  Collector spotlights and heritage stories.
  
• 
  Expert care guides
  

Each piece is designed to enrich your knowledge and deepen your connection to the world of fine jewelry and luxury.

Q. What makes The Luvici Academy unique?

A. Unlike traditional educational pages, The Luvici Academy embodies Luvici’s philosophy of refined discovery — blending storytelling, luxury aesthetics, and real-world craftsmanship.

It’s not just about gemstones; it’s about the soul of artistry, heritage, and human brilliance that defines every piece we create.

Q: What is the LUVICI BETA?
A: The LUVICI BETA , also known as the Gem Metaverse on our store is the foundational, live-testing version of our platform as we are showcasing Gemstones only at this stage. It is the functional prototype where core features—social interaction, creator tools, and digital economies—are actively proven and refined by our VR /XR developers.

Q: What is the LUVICI METAVERSE?
A: The LUVICI METAVERSE represents the progressive evolution of our digital luxury ecosystem—a visionary platform at the intersection of high jewelry, haute horlogerie, and immersive technology. As we expand beyond fine gemstones into fully realized luxury assets and experiential environments, our journey will culminate in the creation of LUVICIVERSE—a seamlessly integrated, persistent digital universe that redefines how the world experiences luxury.

LUVICIVERSE will stand as the embodiment of exclusivity, artistry, and innovation within the metaverse—a space where craftsmanship meets cutting-edge virtual reality, and where every interaction, collection, and creation transcends the boundaries of the physical world.

To check the Luvici Beta version click [LUVICI BETA]

LUVICI TOKENS (LVGIDMD) –

Q.What are LUVICI TOKENS?
A. LUVICI TOKENS (Ticker: LVGIDMD) are our exclusive, blockchain-based loyalty reward points. Every point you earn is backed by luxury merchandise value and can be redeemed for $100 each in fiat cash or used towards purchases in our store.
Q. How do I earn LUVICI TOKENS?
A. You earn tokens every time you purchase from the Luvici Gems International website store, whether it’s:
• Physical merchandise (high-value gemstones, high-end jewelry, curated Art collectibles) or Digital products (Gift cards, exclusive NFT assets)
The higher the value of your purchase, the more tokens you earn.
Q. Do Legacy Customers get special benefits?
A. Absolutely. Legacy Customers enjoy:
• Higher token earning rates
• Priority redemption before the general public
• Early access to exclusive collections & token-related events
Q. How are the reward tiers structured?
A. We have three-tier levels, each offering increased benefits:
1. EntryLevel/Silver/MysteryShopper–10,000LVGIDMD

2. Mid-Tier/Gold–100,000LVGIDMD

3. Top-Tier/Diamond–1,000,000LVGIDMD
The higher your tier is, the more exclusive privileges you unlock.
Q. How much is 1 LUVICI TOKEN worth?
A. Each token = 1 LVGIDMD = USD 100 in value.
Q. How can I use my tokens?
You can:
• Redeem for fiat cash via participating cryptocurrency exchanges (coming soon)
• Pay partially or fully for Luvici merchandise (both digital and physical) on our store
• Save and accumulate tokens for higher-tier status and greater perks
Q. Will LUVICI TOKENS be listed on a crypto exchange?
A.Yes, eventually. We plan to list LVGIDMD on select, reputable crypto exchanges. This will allow you to trade, sell, or hold tokens as an appreciating digital asset.
Q. Is this like regular loyalty points?
A. Not at all. Unlike traditional points, LVGIDMD tokens are blockchain-secured, pegged to the tangible value of gemstones driven by supply and demand in the Gem Economy, and have real monetary value. They can be redeemed, traded, or collected as a long-term investment.
Q. Why should I start collecting tokens now?
A• Early adopters will benefit from exclusive bonuses and legacy multipliers
• Token value is backed by luxury gemstones, offering stability and rarity-based
appreciation

• Once our exchange launch occurs, market demand could further increase token desirability
Q. How do I join the program?
A. Simply make any qualifying purchase from our store — physical or digital — and you’ll automatically be enrolled and start earning LVGIDMD tokens.

Q. What is the Normal reward program?

A.The normal loyalty reward program is as follows ;

Luvici Gems – Celestial Circle™ Loyalty Program 

Program Overview 

The Celestial Circle™ is not just a loyalty program—it is an exclusive membership experience crafted for those who appreciate the rarest treasures on Earth. Every purchase, whether a timeless gemstone or a Luvici digital collectible, brings you closer to unparalleled privileges, curated luxury experiences, and investment-grade rewards. 

How It Works 

1. Earn Luvici Points – For every $1 spent in-store or online, earn 0.01 Luvici Store Points. 
2. Exclusive Multipliers – Special promotions and VIP events offer up to 5x points. 
3. Redeem for Luxury – Use your points to acquire gemstones, fine jewelry, digital gift cards, or bespoke experiences. 
4. Tiered Prestige – Advance through our three elite tiers for ever-increasing rewards. 

Membership Tiers 

1. Silver Horizon (999 + Points) 

• Welcome gift: Complimentary gemstone care kit 
• Early access to selected collections 
• Birthday month double points 

2. Golden Aster (1,000 – 19,999 Points) 

Silver horizon perks plus ; 

• Complimentary annual gemstone polishing service 
• Invitations to private trunk shows and previews 
• 1 Complimentary valuation session per year 
• Free Exclusive “Member’s Cut” designs 

3. Diamond Zenith (20,000+ Points) 

Golden Aster perks plus ; 

• Dedicated gemstone investment concierge 
• First rights to rare and one-of-a-kind acquisitions 
• Invitations to global luxury events and gemstone auctions 
• Annual Bespoke Creation Credit towards a custom jewelry masterpiece 
• Enjoy complimentary bespoke concierge services from our Atelier, in collaboration with the world’s finest jewelers and master craftspeople in gold and platinum. Whether inspired by your grand vision or guided by our relentless pursuit of perfection, your purchase can be transformed into a world-class jewelry masterpiece 

Exclusive Member Benefits 

• Priority Sourcing: We locate and acquire specific gemstones upon request. 
• Free Bespoke Jewelry services; Our  Exclusive Diamond members can work with our atelier to curate one-of-a-kind pieces according to your unique vision or our grand vision 
• Investment Insights: Quarterly gemstone market reports and trend analysis. 
• Global Privilege Access: Partner benefits with elite auction houses, luxury brands, and fine art galleries. 
• Surprise Luxe Drops: Limited-edition gemstone pieces available only to Celestial 

 Circle™ members. 

 Joining Is Effortless 

All customers are automatically enrolled upon their first purchase at Luvici Gems Store. Your journey from admirer to connoisseur begins with your very first stone. 

Q: How do I commission a custom piece?
A:
1. Consultation: A private video or WhatsApp message communication to Luvici Team
Coordinator/Member
2. Stone Selection: Selected curated piece Images and videos will be sent
3. Design Process: Collaborate with our atelier via sketches and 3D renders.
4. Creation: Handcrafted in 8–17 weeks.
Q: Can I redesign a family heirloom with Luvici?
A: Yes. Our artisans specialize in reimagining heirlooms into modern masterpieces. Submit
photos of your piece, and we’ll propose a design narrative.
Q: Do you offer financing or payment plans?
A: At Luvici Gems International, we offer a broad array of secure and flexible payment options for our clientele.

We will be pleased to offer flexible financing solutions to accommodate your acquisition through trusted partners Klarna, Afterpay, Flexpay, and Affirm [BNPL services]. In our continuous pursuit to elevate your shopping experience on our store, we are meticulously finalizing a selection of flexible payment arrangements. These will be introduced to our store imminently. We deeply appreciate your patience and eagerly await the opportunity to offer you these enhanced services. These services provide convenient installment plans, allowing you to enjoy your selected piece immediately while spreading the cost over time with transparent terms. Should you require assistance in choosing the best payment plan for your needs, our team is available to guide you through the options available during checkout.

For purchases up to $50,000, we accept international payments through PayPal, Visa, Mastercard, American Express, Diners Club, JCB, Discover, Maestro, Apple Pay, Google Pay, Samsung Pay, Sofort, Visa Electron, and Union Pay. Other Global Payment Options for Local Transactions are facilitated through Paystack. Across Europe, the Americas, the GCC countries, and Asia, Paymentwall is seamlessly integrated as a global leader, offering a wide range of localized payment solutions across these continents. For transactions exceeding $50,000, we facilitate seamless high-value settlements through direct bank wire transfers and bespoke financing solutions in partnership with Luxury Credit Group.

In addition, we accept cryptocurrency Bitcoin[BTC], Ethereum [ETH], Litecoin [LTC], Dogecoin [DOGE], and USDC for both high-value acquisitions and select microtransactions, subject to compliance review through the Crypto.com Portal. However, we exclusively accept BTC, ETH, and USDC, as these digital currencies offer greater stability compared to the fluctuations observed in other cryptocurrencies.

STANDARD TRANSACTIONS (Less than $50,000 USD)

We facilitate seamless settlement via:

• Major Credit Networks: Visa, Mastercard, American Express, JCB, Diners Club [Popular globally, especially USA and Europe]
• Digital Wallets: Apple Pay, Google Pay, Samsung Pay, PayPal [popular globally]
• Specialized Payment Solutions[BNPL]:

Klarna, Affirm, Afterpay & Flexpay (Not available at the store at the moment)

• All payments under one roof

All Credit card payments are powered by Paymentwall, A Global payment platform that integrates Local Bank Payments, and bank wire transfers like sofort and other local banks including countries like Brazil, China, South Korea, Europe, Malaysia, Thailand, Hong Kong, India, Singapore, Taiwan, Macau, Japan, and GCC countries (UAE, Qatar & Saudi Arabia)

Africa: Major Local Payments in Africa, such as Mpesa and other major Global payments like Visa and American Express, are supported, powered, and facilitated by Paystack. Shoppers from Morocco, South Africa, Algeria, Kenya & Egypt can choose this payment method

II. HIGH-VALUE TRANSACTIONS (> $50,000 USD)

For acquisitions of significant magnitude, we provide:

• Tailored Financing: Exclusive arrangements via Luxury Credit Group (structured repayment terms)
• Bank-Grade Transfers: Secure SWIFT/SEPA remittances (initiated through your private banking institution)
• Cryptocurrency Settlement: Select cryptocurrencies (BTC/ETH) accepted at institutional exchange rates

III. CRYPTOCURRENCY PROVISIONS

Digital assets are accommodated for transactions of all magnitudes, subject to:

• Real-time valuation audits
• Blockchain confirmation protocols
• Compliance with AML/KYC frameworks

Shipping & Insurance
Q: How are high-value gemstones shipped?
A: All orders over $30,000 are delivered via Brink’s Global Services or hand-unveiled by
a Luvici concierge. Insured up to 200% of the appraised value.
Q: Can I track my order?
A: Yes. You’ll receive a private tracking portal with real-time updates and 24/7
Support.

Premium Shipping & Courier Partners

At the Maison, every shipment reflects the same care and precision that defines our craftsmanship. We entrust all deliveries to FedEx and UPS, globally recognized couriers renowned for their reliability, security, and dedicated handling of luxury and high-value merchandise.

Refined. Secure. Worldwide.
At Luvici Gems International, we pride ourselves on delivering a flawless experience from
selection to arrival. Each order is handled with the utmost care, precision, and security to
ensure your treasures arrive as exquisite as when they left our hands
Domestic Shipping
We offer insured and trackable delivery within our country of origin, using trusted courier
partners.
• Processing Time: 1–3 business days
• Estimated Delivery: 3-5 business days
• Complimentary shipping is available on select high-value orders.
International Shipping
We proudly ship worldwide, bringing the brilliance of our gemstones to collectors, jewellers
and connoisseurs across the globe.
• Processing Time: 2–4 business days
• Estimated Delivery: 7–14 business days (varies by destination and customs
processing)
• All shipments are fully insured and come with end-to-end tracking.

Premium Shipping & Courier Partners

At the Maison, every shipment reflects the same care and precision that defines our craftsmanship. We entrust all deliveries to FedEx and UPS, globally recognized couriers renowned for their reliability, security, and dedicated handling of luxury and high-value merchandise.

Our Shipping Standards

Each curated package is classified under the Luxury Goods category to ensure enhanced protection, tracking, and priority handling from dispatch to final delivery. Both FedEx and UPS employ specialized security protocols and discrete handling procedures tailored for fine jewelry and high-value items.

Why We Trust FedEx & UPS

• 
  Secure & Fully Insured
  
  Every shipment is covered under declared-value insurance, allowing full replacement protection for high-value items. FedEx and UPS both provide advanced liability coverage and optional premium insurance tiers for luxury goods.
  
• 
  Priority Delivery Worldwide
  
  Our clients benefit from express global shipping through FedEx International Priority and UPS Worldwide Express, ensuring timely delivery to destinations across Europe, the Americas, the Middle East, and Asia.
  
• 
  Expert Customs Handling
  
  Both couriers maintain dedicated customs clearance teams for high-value goods, ensuring your items move smoothly through international checkpoints with all necessary certifications and documentation.
  
• 
  Discrete Packaging
  
  To maintain security and exclusivity, all shipments are carefully packaged using unbranded, tamper-evident materials, with the luxury presentation reserved for the interior unboxing experience.
  
• 
  Signature & Tracking
  
  A verified signature is required upon delivery. Real-time tracking and notifications are available from dispatch to receipt, ensuring complete transparency throughout the journey.
  

Best Practices for Our Clients

• 
  Ensure availability at the shipping address to sign for your delivery.
  
• 
  Shipments are insured up to their full declared value for maximum protection.
  
• 
  Please note that shipping times may vary slightly depending on customs regulations in your region.
  

Our Commitment

Your jewelry deserves the same level of excellence in transit as it does in craftsmanship. With FedEx and UPS as our official partners, we guarantee your treasured pieces arrive securely, swiftly, and impeccably presented — every time.

All applicable domestic taxes are included in the product price at checkout for your
convenience.
For international orders, customs duties, VAT, or import taxes may be imposed by your
country. These charges are not included and are the responsibility of the recipient.

Every piece from Luvici Gems International is elegantly packaged in our signature luxury
boxes, designed to reflect the rarity and beauty of the gemstone inside.
Discretion and security are prioritized in every shipment to ensure peace of mind upon
delivery.

While we strive for punctuality, international customs inspections or peak shipping
seasons may cause unforeseen delays. We appreciate your patience and remain available
for updates and support

Our client Relations Team is at your service.
Email us at info@luvicigems.com or call +254 776 556 for personalized support.

LUVICI GEMS INTERNATIONAL AFFILIATE & REFERRAL PROGRAM

Become Part of a Global Luxury Experience

At Luvici Gems International, every gem tells a story — a story of rarity, beauty, and timeless craftsmanship.

Now, we invite you to share that story with the world.

Q. How do I join the Luvici Affiliate or Luvici Referral Program and earn exclusive rewards, commissions, and access to our most exquisite gemstone collections.

Program Overview

A. Our program is designed for:

• 
  Influencers, Affiliates, and Brand Advocates who love luxury, gemstones, and fine artistry.
  
• 
  Content Creators on Instagram, YouTube, TikTok, Pinterest, Facebook, and X (Twitter).
  
• 
  Loyal clients who wish to refer friends and collectors.
  

You can join in two ways:

1. 
   As an Affiliate Partner (for creators, influencers, and promoters)
   
2. 
   As a Referral Member (for clients and customers who refer friends or collectors)
   

Both programs reward your passion for Luvici — every share, mention, and sale brings you closer to luxury rewards.

How to Join

Joining is elegantly simple — we’ve made it as seamless as possible:

1. 
   Visit our store footer and click on the “Referral / Affiliate” section.
   
2. 
   Log in or create an account, and message us with a request “Request to Join.”
   
3. 
   Alternatively, send us an introductory email at info@luvicigems.com with the subject:
   
   “Request to Join Luvici Affiliate Program or Your wish to become a Brand Ambassador for the company”
   
   or
   
   “Request to Join the Luvici Referral Program”
   One of the following subject lines to help us direct your inquiry efficiently:

"Request to join Luvici Affiliate Program"

"Request to join Luvici Brand Ambassador Program"

1. 
   Include your social media handles — Instagram, YouTube, TikTok, X, Pinterest, Snapchat, or Facebook.
   
2. 
   Our team will evaluate your profile and respond promptly with onboarding details.
   What We Look For: Building a Community of Authenticity

We are looking for partners who are as passionate about their audience as we are about our gems.

We will evaluate applications holistically, valuing content quality, engagement rate, and audience alignment just as much as follower count. We want to ensure it's a perfect fit for both you and your community. Commission Tiers & Rewards

Follower Range Commission Additional Perks 10K – 99K followers 5% commission per successful order. Discount codes for followers, early access to new gemstone launches, 100K+ followers, 10% commission + complimentary gemstone gifts, feature collaborations, early access to exclusive pieces, VIP brand ambassador status. Your larger reach deserves greater reward. Members (non-influencers) 5% discount code for every successful referral purchase. Earn credit rewards redeemable on future purchases.

💡 Example:

If you promote a gemstone worth $2,000, you earn:

• 
  $100 commission for influencers with 10K–99K followers.
  
• 
  $200 commission + luxury perks for 100K+ influencers.
  

Automatic Discounts for Your Audience

Each approved affiliate and referral partner receives a unique tracking discount link or coupon.

Whenever a client uses your link or code:

• 
  Their discount is automatically applied at checkout.
  
• 
  You receive instant credit for the sale — tracked seamlessly through Shopify’s system.
  

Affiliate Scenario Example

Example 1:

You’re a YouTube jewelry reviewer with 75K subscribers.

You create a review of our Color-Shift Garnet, include your link, and two of your viewers make purchases totaling $3,500.

You earn 5% ($175) instantly credited to your affiliate dashboard.

Example 2:

You’re an Instagram influencer with 180K followers.

You post a stunning Luvici Gems unboxing Reel.

Four clients purchase a combined $6,000 worth of gems.

You earn 10% ($600) plus a complimentary Luvici Luxury Gift Pack and exclusive brand ambassador recognition on our platform.

Q. Why Partner With Luvici Gems International

A. This is exactly why you should partner with us.
World-Class Craftsmanship: Every gemstone and jewel is ethically sourced and precision-cut by master artisans.

Global Brand Story: Rooted in Africa, admired globally — join a movement redefining gemstone luxury.

Transparent Payouts: All commissions are securely processed through Shopify’s affiliate management platform.

Marketing Support: Access to media kits, banners, videos, and high-resolution content.

Exclusivity: Limited collaborations ensure every ambassador shines distinctly.

📩 Customer Service & Brand PR Commitment

At Luvici, every partnership is personal.

Our team will walk you through every step — from approval to your first payout.

Whether you’re a micro-influencer starting your journey or a global luxury voice, we ensure professional courtesy, transparent communication, and timely payments.

We respond to all affiliate and referral requests within 48 business hours.

🏆 Become a Voice of Luxury

Join us in celebrating the artistry of gems.

From mine to masterpiece — your influence helps tell that story.

👉 Apply Now:

Or visit our Referral / Affiliate section at the website footer. Alternatively, you can email us at info@luvicigems.com with the subject:

“Request to Join Luvici Affiliate Program”

or

“Request to Join Luvici Referral Program.”

Q: What is your return policy?
A:
• Standard Pieces: 14-day return window, in unworn condition.
• Bespoke/Custom: Final sale due to their unique nature.
• Memo Consignments: 10-day return for trade clients.
Q: What if my gemstone arrives damaged?
A: Contact us within 48 hours. We’ll arrange a courier pickup and expedite a replacement
or full refund.

Q: How do I verify my Gemstone’s authenticity? Are Luvici Gems International Gemstones Certified?
A: Each piece includes:
• A Provenance Certificate with GIA/AGTA details. (For Selected Gemstones)
• A thank-you Note is also included
Q: Are Luvici Gemstones treated or enhanced?
A: We disclose all treatments (e.g., heat, diffusion). Our No-Treatment Collection
guarantees 100% natural stones, certified by the GIA [Gemological Institute of America]
Q: How do I care for my Luvici Gemstone?
A: Receive a complimentary Care Kit with a microfiber cloth. Avoid ultrasonic cleaners for
opals, emeralds, and pearls.

Gemstone Certification & Authenticity Statement

At Luvici Gems International, integrity and transparency are at the heart of every gemstone we present. Each gem is meticulously evaluated by our in-house gemologists through a rigorous selection and verification process that adheres to internationally recognized gemmological standards.

While not all gemstones in our collection are accompanied by third-party certification, every piece undergoes a comprehensive internal examination to ensure authenticity, precise valuation, and accurate identification.

Our expert team assesses each stone’s origin, composition, and quality using professional gemological instruments and techniques before it reaches our clients.

We emphasize that the absence of an external certificate does not compromise the authenticity or value of our gemstones. Many rare and natural stones are sourced directly from reputable mines and private collections where certification is optional, yet provenance and integrity remain fully verifiable.

Select gemstones and jewelry pieces within our collection are certified by leading independent institutions, such as the Gemological Institute of America (GIA) or other internationally recognized gemological authorities. These certified items are clearly indicated as such in their product descriptions and accompanying documentation.

Our commitment remains steadfast: to deliver only genuine, responsibly sourced gemstones with full disclosure, expert evaluation, and the highest ethical standards — ensuring every client can purchase with absolute confidence

Q: Is my payment information secure?
A: Yes. We use 256-bit SSL encryption and are PCI-DSS compliant. For wire transfers, our
accounts are verified via SWIFT GPI.
Q: Will my data be shared with third parties?
A: Never. We ensure ironclad user data by encrypting your message. Multi-factor
authentication (biometric, hardware keys, OTP).
• Client-controlled data deletion with cryptographic shredding.
• AI-driven anomaly detection for real-time threat response.
Commitment to Data Protection & Compliance
As we grow and scale, Luvici Gems International is strategically aligned with globally
recognized data protection standards. We are committed to implementing a robust
compliance framework, including adherence to GDPR (General Data Protection
Regulation), CCPA (California Consumer Privacy Act), and HIPAA (Health Insurance
Portability and Accountability Act). To ensure accountability and transparency, we will
engage third-party auditors from industry-leading firms such as Deloitte and KPMG for
regular, rigorous evaluations of our systems and processes. This proactive approach
underscores our dedication to safeguarding client data with the highest levels of integrity,
security, and regulatory compliance as we evolve.

Q: How do I become a Luvici trade partner?
A: Submit trade references or Jewelers’ Board of Trade (JBT) membership. Approved
partners gain access to exclusive stones and VIP events or contact our concierge team
info@luvicigems.com
Q: Do you offer memo (consignment) terms?
A: Yes. Registered retailers receive 10-day memos with pre-negotiated margins.
Pricing & Wholesale Benefits
What are your wholesale pricing Tiers
▪ Small stores (1-50 pieces): Competitive bulk discounts
▪ Medium stores (50-500 pieces): Volume based pricing
▪ Large Chains (500+ pieces): custom pricing and long-term contracts
Do you offer financing or payment plans?
Yes, options include
▪ 50/70 for established buyers
▪ Lease –to-own for high value stones